This documentation supports the 19.02 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Modifying a region

You can modify and delete regions from the Advanced Configuration tab of the Company form.

To modify a region

  1. From the Application Administration Console, click the Custom Configuration tab.
  2. From the Application Settings list, choose Foundation > Organizational Structures > Companies and Organizations, then click Open. The Company form appears.
  3. Search for the company.
  4. Select the company, and then click the Advanced Configuration tab.
  5. Click Update Regions. The Region Update dialog box appears.
  6. Select the region to modify. The selected region appears in the field at the top of the dialog box.
  7. Modify the information, and then click Modify.
  8. Click Close.

    Tip

    To delete a region, select the region in the Region Update dialog box, and then click Delete.

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