This documentation supports the 19.02 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Mapping Release Management roles to permission groups

In Remedy Release Management the Release Coordinator user role is mapped to the following permission groups:


Permission groups

Release Coordinator

  • Release User
  • Incident User
  • Problem User
  • Infrastructure Change Viewer
  • Contract Viewer
  • Asset Viewer
  • Knowledge Viewer

Functional role required

You must assign the following functional role to the user in addition to the permissions:

  • Release Coordinator
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