This documentation supports the 19.02 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Mapping Asset Management roles to permission groups

Remedy Asset Management user roles Configuration Administrator and Purchasing Agent are mapped to the following permission groups:

Role

Permission groups

Configuration Administrator

  • Asset Admin
  • Contract Admin
  • Purchasing User (needed only if you use the Purchasing module)
  • Incident Viewer
  • Problem Viewer
  • Release Viewer
  • Infrastructure Change Viewer
  • Knowledge Viewer
  • (Optional) Contact Organization Admin
    • This permission is needed only when the user must create Support Groups that manage CIs. Otherwise, grant them the functional role of 'Support Group Admin'.
  • (Optional) Contact Categorization Admin
    • This permission is needed only if the user must create and update the Product Categorization data structures for the CI data.

Purchasing Agent

  • Purchasing User (needed only if you use the Purchasing module)
  • Receiving User (needed only if you use the Purchasing module)
  • Incident Viewer
  • Problem Viewer
  • Infrastructure Change Viewer
  • Release Viewer
  • Contract Viewer
  • Asset Viewer
  • Knowledge Viewer

Related topic

Service Asset Lifecycle user roles

Was this page helpful? Yes No Submitting... Thank you

Comments