User permissions

User permissions let you control how people access and interact with the BMC Remedy ITSM suite. You assign user permissions from the People form as described in the topics listed under the Related topics heading below.

There are different aspects to the user permissions, which together make up the permission model:

• Permission groups, which control access to basic application, module, and sub-component functions.
• Support groups, which control access to data.
• Functional roles, which provide extended access to application, module, and sub-component functions.