This documentation supports the 18.08 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Setting up the Owner field

The Owner field appears in the information panel by default.

However, before the Owner field can display information, a system administrator must enter the owner information into the Owner Name and Owner Contact fields when creating a computer system CI. For more information, see Creating a Computer System CI.

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