This documentation supports the 18.08 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Populating the dataload spreadsheets

For importing data, you must populate the appropriate dataload spreadsheets. When using the Data Management feature, you must use the dataload spreadsheets that are provided with this version of Remedy ITSM. 

This section provides the following information:



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