This documentation supports the 18.08 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Planning to upgrade

For information about installation or upgrade of BMC Remedy ITSM Suite, see the following topics from the BMC Remedy ITSM Deployment online documentation:

  • For installation, see Installing
  • For upgrade paths and upgrade process, see Upgrading
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