Deleting people records
When employees permanently leave your company or move to another role within the company that does not involve using BMC Remedy ITSM Suite again, you can delete their People records from the system.
To delete People records
- Search for the People record and change its profile status to Delete.
To set People records to Delete status, you need Contact Organization Admin, Contact People Admin, or BMC Remedy AR System Administrator permission
The following figure shows the Profile Status of a People record set to Delete.
Profile Status of People record set to Delete
- Save the record.
- From the Actions menu, select Delete.
You must have BMC Remedy AR System Administrator permission to actually delete the record.