This documentation supports the 18.08 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Configuring people information

This section describes how to configure information for people in the BMC Remedy ITSM Suite, including each person's company, organization, business and home addresses, desk location, support groups, and other information.

Understanding people profiles video


Although the concepts and procedures presented in this video are correct, the user interfaces shown are not current.

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