Configuring BMC Remedy ITSM solution

As an administrator, you need to configure the Remedy ITSM solution after installation. Refer to the following set of topics for configuring Remedy ITSM applications and related settings:

• Completing an upgrade
• Synchronizing people information for BMC Remedy ITSM Suite
• Enabling localization
• Using the multi-tenancy mode
• Configuring BMC Remedy AR System server for CAI
• Generating a private server queue
• Configuring the default web path
• Configuring the CAIPluginRegistry form
• Configuring the BMC Remedy Notification Engine threads count
• Changing the time zone
• Customizing the out-of-the-box survey notification URL
• Re-create fields for your customized join forms
• About installing Adobe Flash Player
• Adding a private queue port number for Software License Management
• Creating preference records
• Configuring the appquery plugin for a private RPC server queue
• Configuring the environment for accessibility