This documentation supports the 18.08 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

CAI plug-in interfaces

The web service setup for the Command Automation Interface (CAI) is a "complex" web service, which means it is made up of multiple components and presented as a single interface.

The two CAI components, CAI:Events and CAI:EventParameters, are defined as a single web service.

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