This documentation supports the 18.05 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Populating the dataload spreadsheets

Before you can import data, you must populate the appropriate dataload spreadsheets.


Dataload spreadsheets from earlier versions of BMC Remedy ITSM are not compatible with this version. When using the Data Management feature, you must use the dataload spreadsheets that are provided with this version of BMC Remedy ITSM.

This section provides the following information:

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