This documentation supports the 18.05 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Patches for Smart IT 18.05 CA program

Patch 1, Patch 2 and Patch 3 for BMC Remedy IT Service Management 18.05 are useful and required only for the limited set of customers participating in the Remedy with SmartIT18.05 Controlled Availability program.

For more information about these patches, see  Smart IT Release notes and notices .

Ignore these patches if you are not a part of Remedy with Smart IT 18.05 Controlled Availability program.

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