Importing content by using a stand-alone utility

Use the content import stand-alone utility to import content for applications that experienced installation failures in which content could not be pushed to the SmartReporting_Contents AR System form.

1. Open the log4j.properties file located in the <AR_System_Install_Location>\ARSystem\SmartReporting\appserver\webapps\onboarding\WEB-INF\classes directory.

2. Change the following entry:

   Change from	log4j.rootCategory=ERROR, cons, applog
   Change to	log4j.rootCategory=INFO, cons, applog

3. Save the log4j.properties file.

4. Run the Import Content stand-alone utility by running the following file:

   File name	(Microsoft Windows) ImportContentStandaloneTool.bat (UNIX) ImportContentStandaloneTool.sh
   File location	(For bundled Tomcat server) <AR_System_Install_Location>\ARSystem\SmartReporting\appserver\webapps\onboarding\WEB-INF\classes (For external Tomcat server) <Tomcat_Install_Location>\webapps\onboarding\WEB-INF\classes

Related topic

Importing out-of-the-box content in BMC Remedy Smart Reporting