This documentation supports the 18.05 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Configuring default notification preferences

Individual Notification preferences are configured on the CTM:People form for each support person. Notification preferences vary by application or module, such as BMC Asset Management and BMC Change Management, and by event, such as asset scheduled maintenance. Default notification preferences are predefined for each module and event. If the default setting does not meet your needs, you can turn off a notification by setting Notification Availability to No. You can set the notification language for each notification message.


User notification preferences override system notification preferences.

This section contains the following topics:

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