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This documentation supports the 18.05 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 18.05 Release notes and notices

18.05.005: Patch 5 for version 18.05

This patch includes fixes done in the ITSM for supporting Smart IT functionality and does not impact the ITSM behavior. You can ignore this patch if you are not using Smart IT. For more information, see Smart IT  Known and corrected issues .



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Last modified by Nilay Agambagis on Sep 19, 2018

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Patches for Smart IT 18.05 CA program
18.05.004: Patch 4 for version 18.05
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