This documentation supports the 18.05 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

18.05.005: Patch 5 for version 18.05

This patch includes fixes done in the ITSM for supporting Smart IT functionality and does not impact the ITSM behavior. You can ignore this patch if you are not using Smart IT. For more information, see Smart IT  Known and corrected issues .

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