FAQ

Here are some answers to the most frequently asked questions about the BMC Helix IT Operations Management containers.


BMC Helix IT Operations Management containers use Linux operating system. The container host systems must have Linux operating system because the kernel is shared between the host and container.

It is theoretically possible to run a Linux virtual machine on a Windows host and deploy Kubernetes across the virtual machine and run Linux containers. However, BMC does not recommend such deployment architecture and does not provide any deployment sizing guidelines for such configurations.

BMC Helix IT Operations Management containers are based on Docker and they leverage a Kubernetes orchestration layer.
  1. Create a certificate signing request (csr) file by using OpenSSL.
  2. Submit the the file <your.domain.com>.csr to your CA and request for signed certificate.
  3. Import the CA's reply.

The data lake tier comprises the following database servers and data sources:

For BMC Helix Operations ManagementVersion
Postgres12.6.0
Open Distro for Elasticsearch1.8.0
Kafka2.7.0-debian-10-r124
Zookeeper3.7.0-debian-10-r25
Redis5.0.12-alpine
Victoria Metrics1.39.3
MinIO2021.4.18-debian-10-r0
For BMC Helix logging
ElasticSearch7.13.0-debian-10-r0
Fluentd1.12.3-debian-10-r4
Kibana7.12.1-debian-10-r0


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