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This documentation supports an earlier version of BMC Helix IT Operations Management on-premises deployment.

To view the documentation for the latest version, select 22.4 from the Product version picker.
BMC Helix IT Operations Management deployment 21.3 Troubleshooting

Support information

For further assistance, search Support Central or contact BMC Support.

Related topics

Troubleshooting

Release notes and notices

Contacting BMC Support

If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central Open link . You can search the Knowledge Base for help with an issue or download products and maintenance.

If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

Support status

As stated in the current BMC Product Support Policy Open link , BMC provides technical support for a product based on time rather than number of releases. For subscription-based product support, see the BMC Software Subscription Services Support policy Open link .



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Last modified by Ashwini Sawanth on May 04, 2023
itom support

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