Space banner


This documentation supports an earlier version of BMC Helix IT Operations Management on-premises deployment.

To view the documentation for the latest version, select 22.4 from the Product version picker.


IT architects and system administrators can use the information in this section to plan a new deployment of an on-premises version of BMC Helix IT Operations Management products.

Understand the deployment process overview.Deployment process overview
Understand the deployment architecture and deployment use cases.

Deployment architecture

Deployment scenarios

Plan for a fresh deployment of the product.

Planning a fresh deployment
Understand the hardware, software, and database requirements.System requirements
Understand the network ports that are used.Network ports

Was this page helpful? Yes No Submitting... Thank you


  1. Peng Li

    Compare to BMC Helix IT Service Management Deployment 21.3, this doc lack of Sizing and scalability considerations

    Mar 02, 2022 07:02
    1. Mukta Kirloskar

      Hello Peng,

      The team is testing the sizing and scalability requirements. Once we get confirmation, we will update the documentation.

      Thank you.

      Mar 03, 2022 07:28