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This documentation supports an earlier version of BMC Helix IT Operations Management on-premises deployment.

To view the documentation for the latest version, select 22.4 from the Product version picker.

Getting started

BMC Helix IT Operations Management enables IT departments to monitor the performance and availability of the infrastructure and applications that comprise their services, monitor events coming from the infrastructure devices, and monitor transactions from the applications that enable the services they deliver. BMC Helix IT Operations Management combines broad capabilities across monitoring and event management with a containerized microservices architecture that enables fast deployment and upgrades, elastic scalability, and performance. 

The following components can be deployed by using containers:

  • BMC Helix Operations Management
  • BMC Helix Continuous Optimization
  • BMC Helix Intelligent Automation
    To deploy this component, BMC Helix AIOpsis required. For BMC Helix AIOps, BMC Helix Operations Management is required.

Depending on your license, you can deploy the components that you need. You can also deploy only the BMC Helix Platform common services for use with applications such as BMC Helix ITSM.

Getting started

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