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This documentation supports an earlier version of BMC Helix IT Operations Management on-premises deployment.

To view the documentation for the latest version, select 22.4 from the Product version picker.

21.3 enhancements and patches

Review the BMC Helix IT Operations Management enhancements made available during the 21.3 version for features that will benefit your organization and to understand changes that might impact your users..

VersionSaaSOn premisesUpdates and enhancement
21.3.03
(tick)21.3.03 updates
21.3.02 (January 2022)(tick)(tick)21.3.02 updates
21.3.02 (December 2021)(tick)(tick)21.3.02 updates

BMC applies upgrades as described in  BMC Helix Upgrade policy Open link . BMC applies upgrades and patches during Maintenance windows Open link .


Downloading and installing the patch




21.3.03


Support for self-signed certificates

You can use self-signed certificates for authorization for deploying BMC Helix Operations Management. Configure the infra.config file to use a self-signed certificate.

For more information, see Configuration file settings.

For information about applying a self-signed certificate in BMC Discovery, see  Integrating with BMC Helix Single Sign-On Open link .




21.3.02 (January 2022)



Support for the on-premises deployment of BMC Helix Continuous Optimization

You can deploy BMC Helix Continuous Optimization on-premises after procuring the appropriate license.

For more information on deploying the components, see Deploying.

For information about using BMC Helix Continuous Optimization, see the BMC Helix Continuous Optimization Open link .




21.3.02 (December 2021)


Support for the on-premises deployment of BMC Helix Intelligent Automation

Besides BMC Helix Operations Management, you can also deploy BMC Helix Intelligent Automation on-premises after procuring the appropriate license. This component is a part of the BMC Helix AIOps license.

For more information on deploying the component, see Deploying.

For information about using BMC Helix Intelligent Automation, see the BMC Helix Intelligent Automation Open link .


Upgrade available for BMC Helix Platform common services and BMC Helix Operations Management

You can upgrade BMC Helix Platform common services from version 21.05.02.

You can upgrade BMC Helix Operations Management from version 21.05.00.

For more information, see Upgrading.


Support for additional versions of Kubernetes and OpenShift

Kubernetes and kubectl version 1.20 and 1.21 are supported.

OpenShift version 4.7 is supported.



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