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This documentation supports an earlier version of BMC Helix IT Operations Management on-premises deployment.

To view the documentation for the latest version, select 22.4 from the Product version picker.

21.3.03.001: Patch

Review the BMC Helix IT Operations Management version 23.3.03.001 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

VersionSaaSOn premisesFixed issuesUpdates and enhancements
21.3.03.001
(tick)Known and corrected issuesNone.



Downloading the installation patch


Spring4Shell security vulnerability (CVE-2022-22965) fixed in BMC Helix IT Operations Management 21.3.03.001


A zero-day exploit for the vulnerability CVE-2022-22965 (code named Spring Shell or Spring4Shell) was publicly released on March 30, 2022. A detailed description of the vulnerability can be found on the Spring Framework RCE, Early Announcement page.

For BMC Helix IT Operations Management 23.3.03.001, the fix for the security vulnerability is included in this release. If you have any questions about the problem, contact BMC Support.

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