This documentation supports the 22.1 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.


An administrator can control deploying and un-deploying applications in Best Practice Customization mode and in Base Development Mode.

This section provides information about granting access to users, creating or populating Foundation data, deploying codeless applications

Customize the appearance of your applications that suit your organization's branding.Tailoring the application skin and brand

Set up user accounts and grant access to manage and maintain the system.

Managing user access and permissions

Understand the roles and permissions level for each role.

Roles and permissions

Address the personal data protection and privacy requirements associated with the General Data Protection Regulation (GDPR).Addressing data privacy requests
Provide consent to collect data to get information about the usage of the product for the purpose of identifying defects, improving performance, or developing new product features. Modifying consent for data collection
Set up data in your application to create a Foundation business model that can be used by your applications or load Foundation data in bulk.Setting up Foundation data for custom applications
Import and export custom record data or Foundation data in bulk in your applications.Importing and Exporting data in applications using the Data Management Console
Create deployment packages to deploy codeless applications in development, test, or production environments.

Deploying codeless applications

Assign application licenses to users, so that the users can legally use the application.

Assigning application licenses to users

Updating centralized configuration settings to store the configuration data at a common location that can be accessed across multiple servers. 

Updating Centralized Configuration settings

Create interactive reports for BMC Helix Innovation Studio applications by leveraging the capabilities of BMC Helix Dashboards.

Viewing and generating application reports in BMC Helix Dashboards
Define application events and event statistics to generate application usage reports.Tracking application usage and generating reports
Configure incoming and outgoing mailboxes, and the steps to create templates.

Configuring email profiles and templates

Sets list of attachment file types that are allowed and disallowed in the environment.Allowing or disallowing attachments by type
Use escalation pools to distribute the load after the rules are triggered.Assigning rules to a pool for load distribution

Embed BMC Helix Innovation Studio views in external applications that are not running on BMC Helix Innovation Studio.

Embedding BMC Helix Innovation Studio views in external applications

Register a webhook with BMC Helix Innovation Studio.

Adding webhooks
Submit user reported errors along with the steps that resulted in the error to BMC Support.Submitting user reported issues to BMC Support

Use the Permission Policy header to allow or deny the use of browser features in BMC Helix Innovation Studio. 

Controlling the use of browser features by using Permission Policy header
Configure additional FTS settings to refine the search results.

Configuring full-text search to refine the search results

Monitor the consumption of cognitive service, download the consumption reports, and configure email notifications that are sent when the consumption exceeds the specified threshold.  Measuring the cognitive service consumption
Localize fields of a record definition so that the end users of an application can view the application data in their locale during run time.Localizing field values

Add connector configurations to define connections that integrate BMC Helix Innovation Studio with third-party systems.

Defining connectors for process automation

Related topic

Administering Open link  in Action Request system documentation

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