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This documentation supports the 21.3 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.
BMC Helix Innovation Studio 21.3 Troubleshooting

Troubleshooting codeless application deployment issues

This section describes issues that you might encounter while creating or deploying codeless applications.

Issue symptomIssue scopeResolution

You cannot view the deployed licensed custom application, and the following error message is displayed:

Please contact your system administrator. You do not have access to the application <Container Name>.

You accessed a licensed application for which you do not have permission.The administrator can use the containerrolepermission REST API to provide access to users as well as remove access from specific users for any licensed application. For information about the containerrolepermission REST API, see Platform REST API Documentation.

Cannot reinstall an application by using BMC Helix Innovation Studio,  and the following error message is displayed:

6603 Bundle id is missing in the manifest file of provided package zip file for re-install operation.

When the Bundle ID is not specified in the manifest file of the install package ZIP file.Recreate the install package to include the manifest file and bundle ID that are mandatory for reinstalling the application.
Cannot update an application by using an update packageYou selected an invalid version in the Update from Version field.Select the version number of the available application and create an update package. For more information, see Creating update packages to deploy incremental changes of applications.

Related topics

Developing codeless applications

Deploying codeless applications

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Last modified by Prachi Kalyani on Apr 28, 2023
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