This documentation supports the 21.3 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.

Roles and permissions

BMC Helix Innovation Studio supports several different roles, each with its own goals and responsibilities.

The following table describes capabilities for each role. 

  • Creates and manage users and user access permissions.
  • Deploys codeless applications or libraries in tailoring, test, or production environments.
  • Addresses the personal data protection and privacy requirements associated with the General Data Protection Regulation (GDPR).
  • Sets the foundation data and load bulk foundation data.
  • Provides licenses to users.
  • Enables access to reports.
  • Integrates applications with Approval library.
  • Configures applications and services; for example, Cognitive Service, connectors, chatbot.
  • Submits user reported issues to BMC Support.
  • Creates bundle projects, defines core definitions for the bundles, creates additional custom application code.
  • Builds code-based applications and libraries.
  • Runs automated tests of the application code by using the development tools.
  • Leverages BMC Helix Innovation Studio to build definitions that can be used by the applications and libraries.
  • Uses Java, JavaScript, Angular JS, HTML, or CSS to extend the BMC Helix Innovation Studio framework.
Application Business Analyst
  • Tailors applications and libraries, for which they have access to, so that they are custom suited to specific needs.
    However, cannot modify the Foundation data or deploy applications to other environments.
  • Defines any process automation required to improve the quality of services delivered to the stakeholders.
  • Configures and customize applications by using visual designers without writing any code. 

Where to go from here

Use the information in the following table to navigate to the topic relevant to your goal.


Understand the goals for these roles and the capabilities provided by BMC Helix Innovation Studio to each role.

User goals and features
Understand the concepts related to Digital Service applications, how to start with application development, and the recommended process to develop applications.Key concepts
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