This documentation supports the 21.02 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.

Troubleshooting application deployment issues

This section describes issues that you might encounter while creating or deploying codeless applications.

Troubleshooting application deployment issues

Issue

Description
Cannot view the deployed licensed custom application

Cause: You accessed a licensed application for which you do not have permission. The following error message is displayed:

Please contact your system administrator. You do not have access to the application <Container Name>.

Workaround: The administrator can use the containerrolepermission REST API to provide access to users as well as remove access from specific users for any licensed application. For information about the containerrolepermission REST API, see Platform REST API Documentation.

Cannot reinstall an application by using BMC Helix Innovation Studio

Cause: Bundle ID is not specified in the manifest file of the install package ZIP file. The following error message is displayed:

6603 Bundle id is missing in the manifest file of provided package zip file for re-install operation.

Workaround: Recreate the install package to include the manifest file and bundle ID that are mandatory for reinstalling the application.

Cannot update an application by using an update package

Cause: You selected an invalid version in the Update from Version field.

Workaround: Select the version number of the available application and create an update package. For more information, see Creating update packages to deploy incremental changes of applications.

Related topics

Developing codeless applications

Deploying codeless applications

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