This documentation supports the 21.02 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.


This section provides information about troubleshooting issues that you might encounter during creating or deploying applications, configuring BMC Helix Innovation Studio, using BMC Helix Innovation Studio, how to enable logs, and information about the error messages.

Troubleshoot issues related to sandbox accessTroubleshooting sandbox access issues
Troubleshoot issues related to codeless application developmentTroubleshooting application deployment issues

Enable logging for an application

Enabling and downloading logs from BMC Helix Innovation Studio

Enable browser logging for an applicationEnabling browser logging in a Digital Service application
Troubleshoot incoming email issues, debug email delivery failure in outgoing mailboxes, and enable logging for email serviceTroubleshooting incoming and outgoing email issues

Troubleshoot connection issues related to the BMC Helix Integration Service

Troubleshooting BMC Integration Service connection issues

Related topics

Troubleshooting Open link  in Action Request System documentation

Known and corrected issues

Support information


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