Phased rollout


This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

Enabling services

This section provides information on how you can use BMC Helix Innovation Studio services and libraries to customize your applications:

Extend your application to include an approval mechanism that facilitates the end-to-end execution of events from the time a user makes a request till the request is addressed—either approved, rejected, or, cancelled.Adding an approval process to an application
Automate your application workflow tasks, such as assignment and categorization, use the cognitive serviceAdding cognitive capabilities to a custom application
Integrate an application with third-party systems by using connectors without having to perform any changes to the application code.Integrating with another application by using a connector
Integrate with RESTful services in a codeless way.Integrating with REST services in a codeless way
Configure cognitive insights as an alternative to full-text search (FTS).Enabling cognitive search in an application

Leverage data residing outside BMC Helix Innovation Studio to appear in BMC Helix Innovation Studio as local record instances.

Leveraging external data
Enable your application to use the cognitive summarization service.Enabling cognitive service summaries for custom applications
Leverage Automation Anywhere Robotic Process Automation (RPA) to automate any task or a manual flow within your application.Automating a task or issue resolution by using the Automation Anywhere connector

Related topic

Enabling Remedy services  in Action Request System documentation

Was this page helpful? Yes No Submitting... Thank you