This documentation supports the 21.02 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.

Enabling cognitive service summaries for custom applications

BMC Helix Innovation Studio provides a cognitive summarization service that enables the administrator to use the advantages of Natural Language Processing and Machine Learning in your applications to summarize the text. The summarization service generates the summary by using the extractive summarization with unsupervised learning to generate the summary, where the most relevant sentences from the input text are extracted without rephrasing the text or by adding new words and any human intervention.  


The cognitive summarization service is an optional service and is available only if you have purchased BMC Helix Cognitive Automation.

To understand the cognitive summarization service use case, see Support for text summarization in your application

Where to go from here

Create a configuration for your application so that an administrator can use the configuration to enable the summarization serviceCreating an application configuration to enable cognitive service summaries
Configure the summarization serviceConfiguring the cognitive summarization service
Test the summarization serviceTesting the cognitive summarization service

Enable the summarization service in BMC Helix Virtual Agent

Enabling summarization of chat conversations Open link

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