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This documentation supports the 21.02 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.
BMC Helix Innovation Studio 21.02 ... Administering Managing user access and permissions

Enabling access to BMC Helix ITSM: Smart Reporting

Administrators can enable other users to access the application usage reports in BMC Helix ITSM: Smart Reporting that help understand whether end users are using an application to its full potential.

To access BMC Helix ITSM: Smart Reporting, make sure you assign Fixed or Floating licenses to the users to access the Smart Reporting Console, and you onboard users to BMC Helix ITSM: Smart Reporting. For more information about the onboarding process, see  Onboarding Open link .

Related topics

Tracking application events to generate usage reports

Tracking events to generate chatbot usage reports Open link

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Last modified by Sirisha Dabiru on Sep 25, 2021
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