This documentation supports the 21.02 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.

Deprecated features and post upgrade behavior

The following sections provide information about the upgrade considerations and deprecated features in BMC Helix Innovation Studio:


To stay informed of changes to this list, click the icon on the top of this page.

Post upgrade behavior

The following table describes certain behavior that takes place after upgrading to BMC Helix Innovation Studio version 21.02:


The BMC Helix Innovation Suite is single tenant. The following methods that are used by BMC SaaS Operations are removed from BMC Helix Innovation Studio SDK:


The Set Security Label, Get Security Label, and Remove Security Label elements in Process and Rule designers are deprecated from the BMC Helix Innovation Studio.

You can set or remove security label by using Create Record and Update Record elements. For more information, see Providing access to record instances by defining security labels.

Discontinued features and components

Discontinued features are no longer available in the product or service.

FeatureAnnouncement and recommendations

IBM Watson Tone Analyzer integration with BMC Helix Innovation Studio

IBM Watson Tone Analyzer is no longer be available from February 24, 2023. 

BMC will no longer activate new BMC Helix Innovation Studio customers with IBM Watson's Tone Analyzer capability effective April 13, 2022. 

BMC is reviewing options with IBM for potential replacement capabilities for its intelligent user sentiment detection.

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