Phased rollout

 

This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

Configuring the cognitive service providers for the BMC Helix Innovation Studio Cognitive Service

As an administrator, you can choose a cognitive service provider for BMC Helix Cognitive Automation like auto-classification and conversation services. You can use one of the cognitive service providers for the following BMC Helix Cognitive Automation:

  • IBM Watson service provisioned by BMC or by you and BMC Native (Google) classification based on Google Cloud Platform for auto-classification.
  • IBM Watson service provisioned by BMC or by you for chatbot and tone analyzer services.
  • IBM Watson service provisioned by BMC for cognitive search.

Where to go from here

ActionReference

Configure the IBM Watson service activated by BMC to use the BMC Helix Cognitive Automation.

Configuring cognitive service for custom applications by using IBM Watson activated by BMC

Configure your own IBM Watson service license to leverage the BMC Helix Cognitive Automation.

Configuring cognitive service for custom applications by using your own IBM Watson services

Configure the BMC Native (Google) classification to use the BMC Helix Cognitive Automation.

Configuring cognitive service for a custom application by using BMC Native (Google) classification


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