This documentation supports the 21.02 version of BMC Helix Innovation Studio.

To view an earlier version, select the version from the Product version menu.

Adding connector configurations

You can create connector configurations and then map the configurations to the connector actions in the Process or Rule designer. Mapping is required for exporting the connector configurations across the environments. The connector configurations are tenant-specific.

Process to add new connector configuration

The following table explains the tasks in the process of adding connector configurations:


Connect to BMC Helix Integration Service to use connectors to integrate the application with third-party system or application

2Create new connector configurations and provide details of the connector configurations such as name, type, and configurationTo add connector configuration

To connect to BMC Helix Integration Service

  1. Log in to BMC Helix Innovation Studio and navigate to the Administration tab.
  2. Select Integrations > Integration service authentication
  3. On the Integration service authentication page, enter the following details:




    The URL for the BMC Helix Integration Service. 

    User name

    User login name to connect to BMC Helix Integration Service.


    Password to connect to the BMC Helix Integration Service.

  4. Click Save.

To add connector configuration


If you do not connect to BMC Helix Integration Service before you add connector configurations, the following error is displayed:

Invalid integration service configuration! Invalid integration service configuration.

  1. Log in to BMC Helix Innovation Studio and navigate to the Administration tab.
  2. Select Integrations > Connectors > Connector configuration
  3. Click New and enter the details described in the following table:

    NameEnter name of the Connector element. The connector will be saved with this name.Jira
    Connector Type

    Select the connector from the list of connectors.The list has all the connectors developed in BMC Helix Integration Service.

    JIRA connector
    ConfigurationSelect the connector configuration. A connector configuration contains information about third-party application or service such as the protocol, server host name, and server port. Connector configurations are already created in the system. Jira on AWS

    Select the connector profile. A connector profile is an account created for the connector in BMC Helix Integration Studio and contains the details, such as user credentials that are required to connect to the external system. For more information to create connector profile, see Adding accounts Open link .

    Jira Admin

  4. Click Save.

Where to go from here

Integrating applications by using process connector elements

Integrating applications by using rule connector elements

Mapping an alias to connector configuration

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