21.02.01: Patch 1
Review the fixes and updates in this patch in BMC Helix Innovation Suite 21.02.01 that might impact your users.
Automatically perform actions in third-party systems
Automate the processes that you want to perform in a third-party system, such as Microsoft Azure, Jenkins, and Automation Anywhere. Use the Azure, Cloud Automation, and RPA Automation process actions in BMC Helix Innovation Studio to connect with a third-party system and perform various actions. For example, to automatically create a virtual machine in Microsoft Azure, you can create a process by using the Create VM element in the Process designer. Automating such processes promotes self-service, saves time, reduces user efforts, and eliminates manual intervention.
For more information, see Automating processes.
Applying the patch
- If you are BMC Helix Innovation Suite subscriber and want to apply the patch, you can contact BMC Support.
- If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, see in the BMC Helix Subscriber Information documentation.