This topic answers common questions and explains how to access additional resources, including BMC Support.
Frequently asked questions
This section answers frequently asked questions (FAQs) about the Installation System.
FAQs about the Installation System.
Do I have to install the Installation System multiple times?
No. After installing the Installation System once, you can use it for multiple installations.
How do I perform maintenance for my products?
Use the maintenance component of the Installation System. For more information, see Maintaining-your-products.
Do all mainframe-based BMC components, products, and solutions use the Installation System?
Most of them do. For a list of the currently supported products, see Supported-products.
When are passwords required?
Passwords are required for running BMC products and solutions, but not for installing them.
Do all BMC Software components, products, and solutions that use the Installation System require passwords?
Most mainframe BMC products that use the Installation System require a CPU authorization password. For more information, see Authorizing.
How do I get the Installation System?
Use the provided Sample-JCL.
Can the country setting for my terminal cause errors during an installation?
If the terminal uses a non-English alphabet or a translation table, you will get error messages, especially when trying to move past the Select Products panel (BMIPC1A) during installation. Determine whether you are using usermods that will translate BMC installation code to your country's language. The recommended terminal type is 3278.
