Maintenance files and schedule

Maintenance files repair product and Installation System defects, add product and Installation System enhancements, and update the BMC products that you installed through the Installation System. BMC delivers SMP/E maintenance, which is required for all products that the Installation System installs.

Maintenance file types

BMC provides the following types of maintenance files:

  • Recommended Service Level (RSL)

    RSL files contain program temporary fixes (PTFs) and HOLDDATA for products. The PTFs have been certified by BMC against the IBM Recommended Service Update (RSU). You can obtain quarterly RSL maintenance at any time by using IBM SMP/E RECEIVE ORDER (the recommended method) or BMC Internet Service Retrieval (BMC ISR). You can obtain cumulative RSL maintenance from the BMC Electronic Software Distribution File Transfer Protocol (BMC ESD FTP) site, or by requesting physical media.

    Quarterly RSL images remain available for two years on Electronic Software Distribution (ESD) after the date on which they became available (RSL images older than two years can be requested on physical media).

    Important

    BMC Internet Service Retrieval (BMC ISR) will be withdrawn on December 31, 2020.
  • PTFs

    You can obtain individual PTFs at any time by using IBM SMP/E RECEIVE ORDER (recommended method), BMC ISR, or eFix PTF Distribution Services (eFix).

    Important

    BMC Internet Service Retrieval (BMC ISR) will be withdrawn on December 31, 2020.



  • SMP/E service files (packaged with the corresponding products on the installation media)

    SMP/E service files contain additional maintenance to be applied during installation to bring the product to the GA level or to a specific RSL level.

    All PTFs and APARs that are required for creating the GA level of the product are added to the service files. However, if BMC incorporates an APAR into a maintenance update concurrently with the release of a new product, that APAR is not added to the service files. The service files are packaged with the installation media.

    Important

    The SMP/E service files are not interchangeable with the RSL files. Use the SMP/E service files only when performing a new installation of a product. Do not use the service files in place of the RSL files.

Maintenance schedule

Recommended Service Level (RSL) maintenance is available on a quarterly basis. Additionally, a six-month accumulation of RSL PTFs will be available from the electronic software distribution (ESD) FTP site or on physical media (DVD). A technical bulletin alerts you when a new RSL is available. (You can sign up for proactive alerts on the BMC Support Central .)

RSL maintenance is labeled as RSLyyqqC:

  • yy is the last two digits of the calendar year.
  • qq is the two digit month representing the quarter.
  • C is optional to identify a 6-month cumulative release.

The following RSL releases are scheduled or available. Click an available RSL number to list the PTFs contained on the RSL. A brief description of each PTF is included. For detailed descriptions of PTFs, go to eFix PTF Distribution Services (eFix).

Tip

When previewing the spreadsheets in a browser, formatting issues can occur. For example, content might be cut off or only the first tab in a multi-tab spreadsheet is viewable. For best results, download the file and view it offline.


Maintenance is available online for two years after the date on which it was made available, which observes our rolling two-year availability policy (RSL images older than two years can be requested on physical media).

NumberMaintenance periodAvailabilityIBM RSU level
2020 RSL maintenance
RSL2004October 12, 2019 through January 10, 2020April 2, 2020RSU2003
RSL2007January 11, 2020 through April 10, 2020July 16, 2020 RSU2006
RSL2007COctober 12, 2019 through April 10, 2020July 16, 2020 
RSU2006
RSL2010April 11, 2020 through July 10, 2020October 15, 2020 
RSU2009
RSL2101July 11, 2020 through October 9, 2020January 21, 2021
RSU2012
RSL2101CApril 11, 2020 through October 9, 2020January 21, 2021
RSU2012
2019 RSL maintenance
RSL1904October 12, 2018 through January 10, 2019April 4, 2019RSU1902
RSL1907January 11, 2019 through April 11, 2019July 3, 2019RSU1905
RSL1907COctober 12, 2018 through April 11, 2019July 3, 2019RSU1905
RSL1910April 12, 2019 through July 11, 2019October 3, 2019RSU1908
RSL2001July 12, 2019 through October 10, 2019January 3, 2020RSU1911
RSL2001CApril 12, 2019 through October 10, 2019January 3, 2020RSU1911
2018 RSL maintenance
RSL1804October 8, 2017 through January 11, 2018Available April 5, 2018RSU1712
RSL1807January 12, 2018 through April 12, 2018Available July 3, 2018RSU1803
RSL1807COctober 8, 2017 through April 12, 2018Available July 3, 2018RSU1803
RSL1810April 13, 2018 through July 12, 2018Available October 4, 2018RSU1806
RSL1901July 13, 2018 through October 11, 2018Available January 3, 2019RSU1809
RSL1901CApril 13, 2018 through October 11, 2018Available January 3, 2019RSU1809
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Comments

  1. Randy Kruse

    When I click on RSL2001, I get a page not found error instead of PTF list

    Jan 27, 2020 02:13
    1. Dottie Wood

      Hi, Randy. Thanks for contacting us!

      We have forwarded your input to the team that is responsible for this content. In the interim, here is a copy of RSL2001:

      Jan 28, 2020 09:46
      1. Dottie Wood

        Hi, Randy. The problem is corrected now.

        Again, thanks for notifying us. We apologize for any inconvenience that the problem caused.

        Jan 29, 2020 09:35
  2. Randy Berggren

    now all the links come back with page not found.

    Jan 27, 2020 02:19
    1. Dottie Wood

      Hi, Randy. Thanks for providing this additional information. The team will investigate and correct the problem as soon as possible. 

      Jan 28, 2020 09:52
      1. Dottie Wood

        Hi, Randy. The team has corrected the problem.

        We appreciate your input and apologize for any inconvenience you experienced.

        Jan 29, 2020 09:44