Maintenance and schedule information

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  1. Noam Datner

    Hello, where is the link to the list of PTF's included in RSL2301 that just came out? and please direct me to the place (document) explaining how to obtain the RSL (any RSL)... thanks in advance.

    Jan 04, 2023 03:11
    1. Dov Kaiser

      Hi, Noam. It's good to hear from you! I have forwarded your questions to the writer responsible for the Installation System.

      Jan 04, 2023 03:23
    1. Dov Kaiser

      Hi, Noam.

      To open a spreadsheet containing a list of the PTFs for this quarter, try clicking RSL2301 in the left column of the last table in this topic.

      For information about obtaining and applying maintenance, see the following topics:

      Jan 04, 2023 03:49
  2. Noam Datner

    Hi Dov, Great hearing from you too :-)

    I guess it is my mistake for assuming that RSL2301 will be under "2023 RSL maintenance" and not "2022 RSL maintenance"...

    Jan 04, 2023 05:49
  3. Nick Rossg

    Hello. Are BMC Compuware products included in RSL releases? I clicked on the available RSLs on this page and did not see any containing BMC Compuware Products (i.e. ISPW, File-Aid)

    I was able to use the RO process to download and receive the 'Recommended' package for these BMC Compuware products. But none of the received PTFs were tagged with a SOURCEID. From what I read SOURCEID is only assigned to PTFs that are released on RSL distribution. Can you help me sort this out? Thanks.

    Feb 13, 2023 10:35
    1. Dov Kaiser

      Hi, Nick. Thank you for your query. I have forwarded it to the writers who are responsible for this content.

      Feb 13, 2023 12:08
  4. Dov Kaiser

    Hi, Nick.

    Regarding your first question, we can confirm that BMC Compuware products are not currently included in the quarterly RSL testing and distribution, but we plan to include them in the future. We will announce this by releasing a technical bulletin.

    Regarding your second question, BMC Compuware products do not currently use SOURCEIDs in any of their PTFs, although we may change this in the future. PTFs for BMC Compuware products become available to customers when we release them. After additional testing and validation, the PTFs are then closed, which adds them to the product’s cumulative maintenance. We would assume that the Recommended package that you are using is from cumulative maintenance.

    Feb 23, 2023 06:35