This space contains information about the 4.02.00 release of the Installation System product. You use the Installation System to install and maintain most BMC AMI Cost products, BMC AMI Data for Db2 products, BMC AMI Data for IMS products, BMC AMI Ops products, and BMC AMI Security products.
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BMC messages from the following product lines:
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This topic provides access to PDFs and videos that support this product. It also explains how to create your own custom PDFs.
Creating a custom PDF
Go to the branch or topic for which you want to create a PDF.
On the toolbar in the upper-right of the window, click
and select Export to PDF:
Important
Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.
In the Exporting PDF dialog box:
- In the Template box, select one of the following PDF styles:
- Simple to export a PDF with no cover, table of contents, or index
By default, the Simple template exports only the current page. - Standard to export a traditional PDF with a cover, table of contents, and index
By default, the Standard template exports the current page and its child pages.
Example
In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:
- Simple to export a PDF with no cover, table of contents, or index
In the Export Scope box, select what you want to export:
- Only this page to export the current page
- This page and its children to export an entire section (current page and any child topics)
- In the Template box, select one of the following PDF styles:
Click Export.
For more information, see
Help for BMC Online Technical Documentation
.
Videos
This section lists videos that supplement the text-based documentation.
Title | Duration |
|---|---|
| 3:12 | |
| Installation System Repository | 3:10 |
| Installation System Setup | 3:24 |
| 7:19 | |
| 8:33 | |
| 7:09 | |
| 10:17 | |
| 4:14 | |
| 7:38 | |
| 8:36 | |
| 3:26 | |
| 4:14 | |
| 8:42 | |
| 9:21 | |
| 4:35 | |
| 2:59 | |
| 10:00 |
This topic answers common questions and explains how to access additional resources, including BMC Support.
Frequently asked questions
This section answers frequently asked questions (FAQs) about the Installation System and the documentation portal.
Installation System
FAQs pertaining to the Installation System.
Documentation portal
FAQs pertaining to the documentation portal.
How can I get a PDF of selected content in a space?
From any page in the space, use the following procedure to create a PDF of either the current page or multiple pages (a parent topic and its child topics):Go to the branch or topic for which you want to create a PDF.
On the toolbar in the upper-right of the window, click
and select Export to PDF: Important
Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us.
In the Exporting PDF dialog box:
- In the Template box, select one of the following PDF styles:
- Simple to export a PDF with no cover, table of contents, or index
By default, the Simple template exports only the current page. - Standard to export a traditional PDF with a cover, table of contents, and index
By default, the Standard template exports the current page and its child pages.
Example
In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:
- Simple to export a PDF with no cover, table of contents, or index
In the Export Scope box, select what you want to export:
- Only this page to export the current page
- This page and its children to export an entire section (current page and any child topics)
- In the Template box, select one of the following PDF styles:
Click Export.
For more information, see Help for BMC Online Technical Documentation
.Where can I get documentation for all mainframe BMC AMI Cost, BMC AMI Data for Db2, BMC AMI Data for IMS, BMC AMI DevX, BMC AMI Ops, and BMC AMI Security products?
Additional resources
The following BMC sites are external to this portal and provide information that you might find helpful:
Support information
The following questions offer information about BMC Support:
How can I contact BMC Support?
If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central
. You can search the Knowledge Base for help with an issue or download products and maintenance.If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
How can I check a product version's support status?
Where can I get the security certificates required to transfer files to BMC Support?
BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. The Secure File Transfer User Guide for BMC Customers
explains how to use the certificate.The following table includes the security certificate:
Certificate Validity Effective from April 6, 2021, until further notice
Comments
useful information can't be searched . I tried to download installation guides for stopx37 . However, I could not find it anywhere and plan on opening a tech case with the support instead which defies the whole purpose.
Hi, Rajesh. We regret that you were not able to find the information that you need.
I am forwarding your feedback to the writer who owns this content. I will provide an update to you as soon as possible.
Hi, Rajesh. I have more information now.
Our understanding is that you are looking for installation information for the MainView SRM StopX37/II product. As mentioned in the introductory section of this topic, users use the Installation System to install and maintain all MainView products. So, this Installation System space serves as the installation documentation for MainView SRM StopX37/II.
If you need information about using MainView SRM StopX37/II after installation, see the MainView SRM StopX37/II version 7.9 space or the MainView SRM StopX37/II version 7.8 space.
Thanks for reaching out to us!
I am looking for lists of FMIDs by product and a product life-cycle page to tell me when products go unsupported. I just submitted an ISR for maintenance and the order was rejected because at least one of the installed FMIDs has gone unsupported since I submitted an ISR earlier this week.
Hi, Dave. Thanks for contacting us! You can find lists of FMIDs by product in the following reports:
OK that helps but how about product life cycle and currency? Do the lists you sent me to include the out of service FMIDs? If not I will need to know how to identify those not on your lists and verify they are actually unsupported.
Hi, Dave. You can find product life cycle and currency information by selecting a product name from the A–Z Supported Product List. The subsequent page lists current status and (if applicable) end of support dates for each version of the product.
If you need more information, you can contact BMC Support by clicking here.
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