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  1. Paul Triozzi

    Hello, Sorry to bother. Maybe you can help. We have submitted ISR request B7CE006ABD7A6C58. Can you advise as to status of this ISR request? Thank you, Paul.Triozzi@bnymellon.com

    Apr 21, 2020 01:19
    1. Dov Kaiser

      Hi, Paul. Thank you for your question. Your request was successfully completed at 10:05 PT yesterday (4/21/20) and is available for retrieval. A total of 652 PTFs were in the distribution. An email announcing the successful completion was issued at 10:09 PT.

      Apr 22, 2020 05:45
  2. Paul Triozzi

    Thank you so much, Dov. We have begun this order's retrieval process. Working through space issues on our end. Although, we never did receive the email. (We have regularly in the past. Hmmm?) Also, we will be reviewing the new SMP/E Receive Order process for future maintenance deployments. Thank you again, Dov. Take care. Paul T.

    Apr 22, 2020 11:19