File server and certificate information
This topic contains information about the the Electronic Software Distribution (ESD) file servers, ports, and various certificates.
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Friends, what the best way for the customers to send DUMPs to BMC support direct from own mainframes?
Thank you for your question! We have forwarded it to our technical team.
Go to https://www.bmc.com/support/resources/mainframe-maintenance.html and scroll down to the Sending Information to BMC Support section. You must be logged in as a BMC customer to open this webpage.
If you still can't find the information that you are looking for on that page, we recommend that you contact Customer Support to log a formal ticket.
Where can I download em_handle_duplic_folders?
Hi Neil,
The em_handle_duplic_folders utility is briefly described in the following page in the Control-M documentation: http://documents.bmc.com/supportu/9.0.20/help/Main_help/en-US/index.htm#101054.htm. That page refers to a Knowledge Base article 000370863, where you can find information on how to obtain the utility.
I hope this helps. Regards,
Yechezkel
We have a current certificate that expires in April 2021.. I downloaded the X509 cert. That one expires in May 2021.. Do you have anything else? thanks
Hi, Roger. We advise that you contact Customer Support to log a formal ticket on this issue.
This page is useful in that it mentions that an EV SSL certificate is required in your keyring for FTPS when using filedownload.bmc.com. Unfortunately there's no mention as to how to implement this certificate. Can you please add some documentation / instructions as to what to with zip file once downloaded? Thank you.
Hi, Illy. Thank you for your suggestion. I have forwarded it to the writer who is responsible for this content.
Hello, I am running to the same issue Illy described above, could you please send me instructions as to what to do with the zip file(s) once downloaded? I am going to install these EV SSL in RACF env. Thank you!
Hi, Mohammed.
For information about how RACF handles digital certificates, see IBM's z/OS Security Server RACF Security Administrator's Guide. We recommend that you consult someone in your organization who is responsible for digital certificates.
Hi,
in his page, onyl the FTP port is noted to open for epddownload. But, in my SMPE donwload, I have this:
httpGet fileUrl="https://epddownload.bmc.com/download/GIMPAF.XML" localFile="/nr b/smp/1002250/GIMPAF.XML" fileUser="CPW1635489295909" filePw="****************" retryCnt="10" retryInt="60"
Starting download from URL: https://epddownload.bmc.com/download/GIMPAF.XML to l ocal file: /nrb/smp/1002250/GIMPAF.XML
Connection failed.
Maybe there is a problem in the doc :)
Wich port do we need to open on the epddownload site?
Hi, Benoit. I have forwarded your questions to the writer who is responsible for this content.
Hi, Benoit. Thank you again for your feedback. We advise that you contact Customer Support to log a formal ticket on this issue.
Wollte mir das neueste RSL2207 runterladen , gebe neues Passwort mit (neu ab 01.07. s.o.) und bekomme als Antwort Passwort falsch !! EZA1701I >>> USER mainframe
331 User name okay, need password for mainframe.
EZA1701I >>> PASS
530 Authentication failed.
EZA1735I Std Return Code = 26530, Error Code = 00011
EZA1701I >>> QUIT
was mache ich falsch??
Hi, Michaela.
Thank you again for your question. We advise that you contact Customer Support to log a formal ticket on this issue.
Hi, Michaela. Thank you for your question. I have forwarded it to the writer who is responsible for this content.
mit freundlichen grüßen!
Dov
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