×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')
PATROL Installation Utility 20.02 Planning

Supported platforms

This topic provides system requirements common to the Microsoft Windows and UNIX environments.

Note

To obtain complete compatibility information for PATROL Installation Utility, access the BMC Solution and Product Availability and Compatibility Utility Open link .

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy. Open link

Platform support

The PATROL Installation Utility is supported on the following operating systems, verify that the target computer meets the installation requirements listed in the following table:

Supported Operating SystemsComments (if any)

All components work with the following Windows operating systems:

  • Microsoft Windows Server 2022, x86-64
  • Microsoft Windows Server 2019 Core, x86-64
  • Microsoft Windows Server 2019, x86-64
  • Microsoft Windows Server 2016, Core, x86-64
  • Microsoft Windows Server 2016, x86-64
  • Microsoft Windows Server 2012 R2 Core, x86-64
  • Microsoft Windows Server 2012 R2, x86-64
  • Microsoft Windows Server 2012, x86-64
  • Microsoft Windows 10, x86-64
  • Microsoft Windows 8.1, x86-64
  • Remote monitoring is available on all the supported operating systems.

  • References to x86-64 include AMD64 and Intel 64 architecture.

  • References to the operating systems mentioned include all editions of these platform families.

  • If you are using Microsoft Windows Server 2012 R2 Core, x86-64, then install PATROL Agent 22.4 using the Installation Utility version 20.02.00.01.

  • If you are using Microsoft Windows Server 2016 R2 Core, x86-64,
    • Installing the PATROL Agent manually using setup.exe utility (done by extracting the installation utility) is not supported.
    • You can install the PATROL Agent 22.4 using the Installation Utility version 20.02.00.01 on this platform using the TrueSight console. For more information, see Installing in a TrueSight Operations Management environment.

  • HP-UX 11i 3 (B11.31), 64-bit, Itanium 2



  • IBM® AIX® 7.x, 64-bit hardware, 64-bit kernel, 64-bit ABI

Supports the currently supported Technology Level versions by IBM.


  • Oracle Solaris 11.x, x86-64, 64-bit, SPARC
  • Oracle Solaris 10.x, x86-64, 64-bit, SPARC



  • Red Hat Enterprise Linux 9.x, x86-64
  • Red Hat Enterprise Linux 8.x, x86-64, IBM® zSeries®, PPC64LE
  • Red Hat Enterprise Linux 7.x, x86-64, IBM® zSeries®, PPC64LE
  • Security-Enhanced Linux (SELinux)
  • Install libnsl.so 64 bit library for RHEL 9.x and SELinux.
  • The zSeries system is not supported in Simplified Chinese, Traditional Chinese, Korean, Japanese, French, and German languages.
  • x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executables.
  • IBM® zSeries® here indicates s390x architecture.
  • SELinux runs on Enforcing mode.
  • The default account used in PATROL package for SELinux belongs to unconfined user.

  • SUSE Linux Enterprise Server 15.x, x86-64, IBM® zSeries®, PPC64LE
  • SUSE Linux Enterprise Server 12.x, x86-64, IBM® zSeries®, PPC64LE
  • This operating system is not supported in Chinese, Taiwanese, Japanese, Korean, French, and German languages.
  • x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executables.

  • Oracle Enterprise Linux 8.x, x86-64
  • Oracle Enterprise Linux 7.x, x86-64
  • Oracle Enterprise Linux 6.x, x86-64

x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executables.


  • CentOS Stream 9.x (x86-64)
  • CentOS Stream 8.x (x86-64)
  • CentOS 8.x (x86-64)
  • CentOS 7.x (x86-64)
  • Install libnsl.so  64 bit library for CentOS Stream 8.x (x86-64).

  • Debian 11.x, x86-64
  • Debian 10.x (buster), x86-64
  • Debian 9.x (stretch), x86-64
  • Debian 11 codename is Bullseye.
  • Debian 10 codename is buster.
  • Debian 9 codename is stretch.

  • Ubuntu 22.04, x86-64
  • Ubuntu 20.04 LTS (64-bit)
  • Ubuntu 18.04 LTS (64-bit)
  • Ubuntu 16.04 (64-bit)


  • Rocky Linux 9.x, x64-64
  • Rocky Linux 8.x ,x64-64


  • Alma Linux 9.x, x64-64
  • Alma Linux 8.x, x64-64


Note

For Linux running on zSeries:
Some of the Common Installer features require 32-bit runtime libraries to be installed on your system. If not installed, the Uninstall feature may not work. 


TrueSight support

The PATROL Installation Utility re-enables the 32-bit support for the PATROL products. The table below explains which functionality is supported according to the versions of TrueSight Operations Management, PATROL Agent, and PATROL Installation Utility:

FunctionalityPATROL Agent
version 10.0		PATROL Agent
version 10.7 or later
32-bit supportSupported

KM push

TrueSight Operations Management version 10.5 or laterTrueSight Operations Management version 10.7 or later

PATROL agent upgrade


TrueSight Operations Management version 10.7 or later

AES encryption

SupportedSupported
Was this page helpful? Yes No Submitting... Thank you
Last modified by Krutarth Mohakud on Oct 14, 2022

Comments

Log in or register to comment.

Planning
License entitlements
© Copyright 2013 - 2020 BMC Software, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2024 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.