Viewing diagnostic information
In Windows environment
The following table lists locations where you can find diagnostic information for issues with the installation utility.
Type | Location | Description |
|---|---|---|
Installation logs | The installation logs can be found at%APPDATA%\BMCinstall. | The Application Data directory is hidden. For more details on log files and displaying the Application Data directory, see Locating log files on Windows computers. |
Status page | This page is displayed in the installation utility while products are being installed, an installable image is being created, or products are being uninstalled. | The status page displays the following information:
|
You can review this information while the process is being performed and look for any potential issues with the installation.
In UNIX environment
The following table lists locations where you can find diagnostic information for issues with the installation utility.
Type | Location | Description |
|---|---|---|
Installation logs | $HOME/BMCINSTALL | |
Status page | This page is displayed in the installation utility while products are being installed, an installable image is being created, or products are being uninstalled. | The status page displays the following information:
|
You can review this information while the process is being performed and look for any potential issues with the installation.
Comments
Log in or register to comment.