The BMC Helix Innovation Suite product is now renamed to BMC Helix Platform. To view the latest documentation, see BMC Helix Platform.

If you have bookmarked these pages, you should update them with the new links.

Troubleshooting

This section provides information about troubleshooting issues that you might encounter when working with BMC Helix Innovation Suite.

ActionReference
To troubleshoot issues related to sandbox accessTroubleshooting sandbox access issues
To troubleshoot issues related to codeless application developmentTroubleshooting application deployment issues

To enable logging for an application

To enable browser logging for an application

Enabling logging for a Digital Service application

Enabling browser logging in a Digital Service application

To troubleshoot issues when enabling automatic assignment for application requestsTroubleshooting automatic assignment issues
To report an error encountered while performing REST API operationsReporting application errors as issues

To troubleshoot connection issues related to the BMC Integration Service

Troubleshooting BMC Integration Service connection issues

Related topics

Known and corrected issues

Support information

FAQs and additional resources

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