This documentation supports the 18.05 version of Innovation Suite. 
To view the documentation for the previous version, select 18.02 from the Product version menu.


Quick overview

Innovation Suite helps you to build your own applications with the help of different designer consoles, deploy them for the end users of these applications, and manage or configure them. The Innovation Studio helps you establish data requirements, expose fields for your user interface, and implement complex powerful business processes.

Innovation Studio is based on a Model View Controller pattern, which helps you to separate database tables, business logic, and user interface. You can upload the Digital Service applications and libraries developed in Innovation Studio in a central repository, called Marketplace, from where other developers can download them for reuse.

Innovation Suite provides the following features to create applications and smart libraries:

  • Solutions for your business needs
  • Solve problems without substantial code changes
  • Apply new technology to products to enhance your products
  • Integrate with other applications
  • Create shareable code extensions

Product roles

Product features

Innovation Studio includes the following consoles that help you to achieve specific goals:

Console Used to customize...

Record designer The data model of an application
View designer The UI of an application
Process designer The processes of an application
Rule designer The business rules of an application
Association designer The associations between records of an application
Named List designer A list of name value pairs used in a drop-down menu of an application
Configurations The configuration settings of an application and Innovation Suite

Product documentation

The Innovation Suite documentation helps new and experienced users implement or use this product. Based on your role, the following sections of the documentation are recommended:

User assistance 

A number of channels are available through which the developer community can get support.

If you are a Remedy developer, you can review the comparison between the Developer Studio and Innovation Studio constructs.

Within Innovation studio you can use the In-App help to get oriented to the different consoles, you can use tool-tips to get in-place assistance for populating fields, or you can take a tutorial that takes you through building an application process.

Recommended skills set 

For a business analyst

A business analyst can create codeless applications with minimal programming knowledge. 

For a developer

For a developer to be able to work smoothly with Innovation studio and codes, the following skills set is recommended. 

  • Maven 


The following video gives you information on developing applications:

Before you start creating applications, BMC recommends the following trainings:

Additionally, refer to the Tutorial.

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