An administrator manages a tenancy, which is a group of customers of SaaS service providers or managed service providers (MSPs) that share a common access and permissions to a software.
|Understand the roles and permissions level for each role.|
|Customize the appearance of your applications that suit your organization's branding.||Tailoring the application skin and brand|
|Set up data in your application to create a Foundation business model that can be used by your applications or load Foundation data in bulk.||Setting up Foundation data for custom applications|
|Address the personal data protection and privacy requirements associated with the General Data Protection Regulation (GDPR).||Addressing data privacy requests|
Set up user accounts and grant access to manage and maintain the system.
|Configure incoming and outgoing mailboxes, and the steps to create templates.|
|Configure additional FTS settings to refine the search results.|
|Updating centralized tenant configuration settings to store the tenant's configuration data at a common location that can be accessed across multiple servers.|
|Assign application licenses to users, so that the users can legally use the application.|
|Create deployment packages to deploy codeless applications in development, test, or production environments.|
|Upgrade to new version of an application.||Consuming a new version of an application|
|Submit user reported errors along with the steps that resulted in the error to Customer Support.||Submitting user reported issues to BMC Customer Support|