This documentation supports the 18.05 version of Innovation Suite. 
To view the documentation for the previous version, select 18.02 from the Product version menu.


BMC

Innovation Suite

All versions
Innovation Suite enables you to create Digital Service applications using minimal code. It also helps you to create and automate many business processes without learning a programming language or complex development tools.
Release notes and notices
updated 14 Jun

Learn what’s new or changed for Innovation Suite, including new features, urgent issues, documentation updates, and fixes or patches.

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Updates

The following updates have been added since the release of the space:

Date Release Summary
June 6, 2018 18.05

Innovation Suite has been enhanced in the following areas:

  • Full-text search capabilities in a Digital Service application.
  • Incoming and outgoing email configuration.
  • Deploy code-based application across environments in a dedicated systems.
  • Support for GDPR.
  • Report application errors as issues to customer support.
March 30, 2018 Update 01 for 18.02

This update includes updated Innovation Suite SDK and fixes for defects.

Additionally, Innovation Suite has been enhanced in the following area:

  • Zero downtime upgrade to a new version of an application.
  • BMC applications and partner-developed applications can now be set to have unlimited users in a tenancy.
February 28, 2018 18.02

Innovation Suite has been enhanced in the following areas:

  • Chatbot framework enhancements:
    • Support for multiple chat providers
    • Support for enabling chat conversations through SMS
    • Support for enabling chat conversations through Skype for Business
    • Ability to format chatbot responses
  • Associate and display field values for Approval record definitions
  • Leverage Foundation Data to assign approvers of the approval requests
  • Localize field values of a record definition
  • Localizable Foundation category data
  • Enable row-level security for roles from multiple applications
  • Enable maximum number of training data sets permitted by IBM Watson Conversation Service for auto-classification and auto-assignment
  • Support for Remedy Single Sign-On (RSSO) OAuth 2.0 for Innovation Suite applications
January 30, 2018 Update 01 for 17.11

This update includes updated Innovation Suite SDK and fixes for defects.

Additionally, Innovation Suite has been enhanced in the following area:

  • Increased limit of training data sets when using Innovation Suite Cognitive Service.
November 30, 2017 17.11

Innovation Suite has been enhanced in the following areas:

  • Chatbot framework to provide virtual chat and cognitive search capabilities in your application.
  • Automated assignment using Cognitive Service.
  • Data load and synchronization capability for ITSM Foundation data.
  • Leverage Smart Reporting in Innovation Studio application.
  • Remove Mid Tier for tenant configuration: Licensing Management and Assignment.
  • Automatically persist user settings between sessions.
  • Display associations in Approval Console.
  • Hide navigation items in Shell when user does not have permission.
  • Disassociate records to prevent orphaned records.
  • Support RSSO for SAML/IDP based user authentication.
  • Unified logging to improve ability to query across logs.
  • UI improvements for creating and managing Foundation data.
  • Copy fields in a Record.
  • Clear All capability in notification bell.
  • Access error data in caught exceptions.
October 13, 2017 Update 01 for 17.08 This update includes updated Innovation Suite SDK and fixes for defects.
August 25, 2017 17.08

Innovation Suite has been enhanced in the following areas:

  • Ability to integrate your applications with third-party systems.
  • Support for creating codeless application.
  • Ease of use in deploying applications across environments.
  • Enhancements to improve application development experience.
July 18, 2017 Update 01 for 17.05

This update includes updated Innovation Suite SDK and fixes for defects.

Additionally, following JAR files are no longer bundled with the Innovation Suite SDK ( com.bmc.arsys.rx.sdk-17.5.0.zip), as these JAR files are used only for internal framework functionality:

  • com.bmc.arsys.rx.application-test.jar
  • com.bmc.arsys.common.jar
  • com.bmc.arsys.domain.jar

To test your application or library, see Testing application logic with the automation framework.

May 25, 2017 17.05

Innovation Suite has been enhanced in the following areas:

  • Ease of application upgrade.
  • Enhancements to address data security and performance.
  • Support for better debugging and troubleshooting your applications.
  • New REST APIs for Foundation library and Approval library.
  • Support for loading Foundation data in bulk.
  • Ease of granting application permissions using Functional Roles.
  • Enhancements to the View Designer interface elements such as Record Grid, Select Group component, and Action button.
May 09, 2017 Update 02 for 17.02

This update includes updated Innovation Suite SDK and fixes for defects.

March 28, 2017 Update 01 for 17.02

This update includes updated Innovation Suite SDK and fixes for defects.

February 27, 2017 17.02

Innovation Suite has been enhanced with the following changes:

  • Lock core platform objects from being customized
  • BMC Remedy Deployment Application now enables you to promote your Digital Service application customization and data across environments 
February 01, 2017 IS16.12b

This update includes updated standard library for Innovation Suite services and fixes for defects.

December 22, 2016 IS16.12a

This update includes updated standard library and updated Java libraries for Innovation Suite services, and fixes for defects.

December 05, 2016 - Innovation Suite Developer release.

Related topics

Known and corrected issues

FAQs and additional resources


Getting started

 

Introduction to Innovation Suite

Developing applications

 

Develop applications by using the Innovation Suite SDK, Innovation Studio, and Maven archetypes. If you are a developer, this is a good place to start.

If you are a Business Analyst, you can develop applications with minimal programming knowledge or dependency on developers.

Extending applications by using libraries

 

Use libraries, such as the Foundation or Approval library, to extend and customize your application.

Extending applications by using services

 

Use services, such as Data Caching or the chatbot framework, to extend and customize your application.

Tailoring applications

 

Customize applications according to your business processes. If you are a Business analyst this is a good place to start.

Administering

 

Set up users, set up tenants, and manage roles. If you are a tenant administrator this is a good place to start.

Troubleshooting

 

Resolve issues with your environment, find solutions to problems while developing or tailoring applications, look up error messages or logs.

Communities

Join discussions with peers and experts.

Developer Portal

Learn, develop, and connect with the Developer Community.

Tutorial

Build an application with Innovation Suite

Videos

View the Innovation Suite video playlist.

Podcasts

Listen to experts in Digital Service Management.

Marketplace

Find apps, connectors, learning modules, and more.

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