This documentation supports the 23.3 version of BMC Helix Innovation Suite (AR System and BMC Helix Innovation Studio).

To view an earlier version, select the version from the Product version menu.

Setting centralized preferences with the AR System User Preference form

Centralized preferences help users who want to have the same settings and customizations available when they use multiple computers. Users logging in to web clients must use centralized preferences to store preferences, and any changes that are made take effect immediately. 

The administrator or browser users can set preferences by updating the AR System User Preference form, which is available at the following URL: http://midTierServer/arsys/forms/ARSystemServer/AR System User Preference


The URL is case sensitive.

The Mid Tier does not use the operating system locale settings. It uses the preference records created in the AR System User Preference form if the AR System server on which the form resides is enabled as a preference server. If a user does not have a preference record, the default Java settings for the operating system's locale are used. 

Conversely, the browser honors operating system locale settings when the user is not using a preference server and when no locale is set in the Options dialog box in the browser. The following field types use the operating system's locale information when parsing:

  • Date field
  • Time field
  • Currency field
  • Real Number field
  • Decimal Number field
  • Diary field and the date and time stamp for each entry

Users who log in to the browser can use operating system locale settings or centralized preferences. Operating system locale settings are used when no preference server is designated or available. Regardless of whether centralized preferences or operating system locale settings are used, multiple users can use the same client computer with individual preferences and customizations. See Setting user preferences.

The following topics describe the fields on each of the tabs in the AR System User Preference form:

Use some common field sections and search for the user preference records by using the User Preference form.Searching for user preference records
Set the web accessibility preferences by using the AR System User Preference form.Web accessibility preferences
Configure preferences such as the default form view, display settings for the search results, and location of saved reports.Advanced preferences
Define if a confirmation is displayed to the user after a new request is created.Confirmation preferences
Define the layout of the AR System forms and define how the tables and fields in the form are displayed.Layout and format preferences
Set the application and form behavior such as actions on the UI when a user logs in, the duration for displaying the tooltip, actions when a form is opened in search mode, and field values when a new form is created.Search and other general preferences
Define how the home page is displayed when a user opens the home page.Home page preferences
Specify how the UI changes are handled for different locales based on the user's browser settings. Locale preferences
Specify the events that are logged based on the actions that the user performs.Logging preferences
Define the report layout as per your preference. Report format preferences

Set the web browsing preferences when using AR System such as setting a session timeout due to inactivity on the page, and display date and time.

Web client preferences
Set the data and time format by using the AR System User Preference form. Date and time formats
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