Handling problems

The following resources may help you diagnose and solve a problem with RMGR or determine when you need assistance:
  • The RMGR ISPF interface contains complete information about panels and fields. Issue the HELP command in the ISPF interface to obtain this information.

  • RMGR error messages are documented in the BMC Documentation Center. The message information helps BMC diagnose and correct a problem as quickly as possible. Please review this list and gather the requested information before you contact BMC.

  • Information about contacting BMC Customer Support is listed at the front of this topic and in the RMGR ISPF interface (select option A (About) on the Recovery Manager Primary Menu).



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