PDFs and videos

This topic provides access to PDFs and videos that support this product. It also explains how to create your own custom PDFs.

Creating a custom PDF

From any page in the space, use the following procedure to create a PDF of either the current page or multiple pages (a parent topic and its child topics):
  1. From the Tools menu in the upper-right, select Export to PDF:


    • Although you can export to Microsoft Word, this portal is not optimized for Word exports.
    • If you require an export in XML or HTML format, contact us.
  2. In the Template box, select the PDF style:

    • Simple to export a PDF with no cover, table of contents, or index 
      By default, the Simple template exports only the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index 
      By default, the Standard template exports the current page and its child pages.
  3. In the Export Scope box, select what you want to export:

    • Only this page to export the current page
    • This page and its children to export an entire section (current page and any child topics)


    In this example, selecting This page and its children creates a PDF of all topics in the space's Reference section:

  4. Select Start Export.

For more information, see Help for BMC Online Technical Documentation .


This section lists videos that supplement the text-based documentation.

This library offers Quick Courses related to Backup and Recovery for IMS:


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  1. Peter Hines

    can't get at the PDF.. Error rendering macro 'hide-if' : Failed to render Visibility macro due to: @authenticated is not a valid user

    May 30, 2019 03:05
    1. Dottie Wood

      Hi, Peter. Thanks for contacting us! We have forwarded your input to the writer who is responsible for this content. 

      May 31, 2019 12:15
      1. Dottie Wood

        Hi, Peter. We have an update for you.

        Downloading the PDF from this page is temporarily unavailable due to a defect, but we have a temporary workaround. As mentioned in the banner above the table, you can download the PDF by going to Restricted space PDFs.

        We apologize for any inconvenience.

        Jun 04, 2019 09:45