22.1 enhancements and patches

Review the BMC Helix iPaaS 22.1.01 enhancements for features that will benefit your organization and to understand changes that might impact your users.


Fixed issues

Updates and enhancements

22.1.01None22.1.01 enhancements
22.1.00None22.1.00 enhancements


Integration template via Jitterbit Harmony

Support for Qualys Vulnerability Management to import scanned data

You can import scanned data from Qualys Vulnerability Management and add it to BMC Helix Automation Console to identify, analyze, and remediate missing patches, vulnerabilities, and compliance violations in your environment. You can import single or multiple scanned data files from Qualys Vulnerability Management.

Learn more about the integration template in Adding scanned data to BMC Helix Automation Console by using Jitterbit Harmony.


Integration templates via Jitterbit Harmony

Synchronize BMC Helix ITSM and ServiceNow tickets

Use the new integration templates to synchronize different ticket types between BMC Helix ITSM and ServiceNow. With this integration, you can get a consolidated list of tickets and manage them from a single application.

Learn more about these integrations in the following documentation:

The following table lists the details of the two new integration templates:

Type of ticket createdCreate ticket in BMC Helix ITSM?Create ticket in ServiceNow?Synchronize tickets?Synchronize comments?
Change request(tick)(tick)(tick)(tick)
Problem record(tick)(tick)(tick)(tick)

Integration template via MuleSoft Anypoint Platform for Salesforce

Use the new integration template to synchronize people records between BMC Helix ITSM and Salesforce. 

Learn more about this template in Synchronizing Salesforce users with BMC Helix ITSM people records by using MuleSoft Anypoint Platform.

Connector powered by MuleSoft Anypoint Platform

Leverage the Cisco DNA Center connector added to BMC Helix iPaaS, powered by MuleSoft

The Cisco DNA Center (DNAC) connector, powered by MuleSoft provides a connection between the MuleSoft connector engine and Cisco. Use the connector to perform multiple activities; for example, create, get, delete, update event subscription, and update the issues.

Learn more about the connector in Cisco DNA Center connector powered by MuleSoft.

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