Enabling AR authentication for bypassing other authentication methods

As a BMC Helix Single Sign-On administrator, you can enable AR authentication to bypass other authentication methods configured for a realm. This feature might be useful to you if you want to provide an ability for administrator users to bypass the primary authentication (for example, SAML), and log in to applications protected by BMC Helix SSO via AR authentication.

Related topic

Before you begin

Ensure that you have obtained the following information from the Action Request System (AR System) administrator:

  • Host name of the server where AR System is installed.
  • Port number of AR System.

To enable bypassing of other authentication methods

  1. Click Test to verify the connection works.

When you have enabled AR authentication for bypassing other authentication methods, to get authenticated against AR System, existing AR System end users can log in to their applications by using the following URL: http://<host_name>:<port_number>/rsso/start?bypass-auth=true&tenant=<realmId>&goto=<application_url>, where <application_url> is the URL of the application that the users want to access. Example of <application_url>: http://clm-aus-012345.bmc.com:6789/dwp/ for BMC Helix Digital Workplace. Each application has own URL. 

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Comments

  1. MARIA BLAJEVITCH

    Looks like the document is not complete for this version. We do not find any AR System tab shown in our environment. Will open a ticket to BMC Support on that.

    May 28, 2024 04:22
    1. Jijil Ghosh

      Looks like this option has been added in this manner, below the logout request template radio button

      Bypass for reauth requests

      May 28, 2024 01:42